We charge a flat rate on shipping, regardless of the weight of your parcel, and delivery is via Royal Mail. UK mainland orders cost £3.99, delivery to Europe is £5.99 and international orders are charged at £10.50. Please select the correct shipping rate at checkout. Goods will be sent to the billing address or any alternative delivery address provided by you.

We aim to despatch goods as soon as the order is accepted. You can expect to receive your order within four working days at the earliest and, in circumstances beyond our control, up to 14 days at the outside. Let us know if your order is urgent, in which case we will endeavour to send it out as quickly as possible. International orders can take up to 15 working days.

We will have no liability, under force majeure, when an extraordinary event or circumstance beyond our control (including but not limited to a war, fire, strike, riot, crime, transportation disruptions, flooding, shortages of labour, fuel, power or raw materials, performance or non-performance by suppliers or other causes) leads to a delay or impacts on the service provided by Cookalot.